About company

Q4IT is a company focused on IT Service management in general, education, targeted workshops and implementation of process management based on globally valid practices and methods. Our main target is improving quality of IT by trainings, workshops, improving processes, services, skills in IT. We know how to measure oveall IT quality and compare quality levels against costs using IT QUALITY INDEX framework.

Best practices like ITIL® are utilized and targeted to cover specific needs of particular customers. We understand the customer business and synthesize different methods including practices from non IT world. While theoretical knowledge is important, ITSM practioners experience is the key to deliver know-how and fit to purpose solutions. Any theory is useless without proper understanding of customer company culture and management style. Integration of support processes like monitoring, security, asset management is important for efficient IT Service Management. We cooperate with partners focused on specific technologies and tools to deliver proper solution tailored to identified needs. Our driving approach is cooperation with specialists and associated partners on international scale. Our reference customers are distributed across private companies with different size and specializations, public sector and SMB.

Q4IT is accredited organization:

  • EXIN Accredited Training Organization – ATO – for all levels of ITIL certifications – Foundation, Intermediate, Expert
  • EXIN Approved Examination Organization
  • SFIA accredited consultant
  • Accredited IT Quality Expert – AITQE, CITQP, CITQE
  • Accredited IT QUALITY INDEX training organization – AITQITO

Q4IT s.r.o. is listed as official accredited training provider - ATO

ITIL® is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL Approved Examination Organization logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
IT QUALITY INDEX XX% is a trade mark of Q4IT Limited
 

Current projects Q3/2017:

  • Book IT QUALITY INDEX in final review
  • Preparations of next IT Service Delivery Forum International – SDFI 2018 – 16.5.2017 CZE / BRNO  - most of speaker slots allocated
  • Starting new ITIL Expert cycle – from Foundation, SS, SD, ST, SO, CSI, MALC, ITIL Practitioner
  • Complex project – implementation of Quality Management System in IT – international company – IT QMS
  • Consultancy project for public sector – IT Strategy, IT Quality Index, SFIA
  • Complex consulting project for international company – IT Strategy review, IT Quality assessment, SFIA – skills assessment
  • Benchmarking of IT costs and overall IT quality – 2 factor benchmarking
  • International course Accredited IT Quality Expert – London

Contact:

  • Q4IT s.r.o.
  • Výstaviště 405/1
  • 603 00 Brno, Czech republic
  • Building O, 1. floor
  • phone: +420 541 159 597, +420 602 203 156
  • Email: mailto:info (@) q4it.eu

Training centre:

  • Prague: Budejovická street, nearby metro Pankrác
  • Brno:  Vystaviste 1, building O, 603 00, Brno
  • Ostrava: Dolní Vítkovice

Many workshops are delivered “on site” and customised, targeted to specific group and customer needs (synthesized workshops).

Our main office is located in the Brno Exhibition center – BVV, arrival through gate 5, building BVV OFFICE