Certified DCMM Expert course
Expert level of DCMM management level, from theory to practical use, guding CIOs through digital transfromation
Course length 5 days, combined course covering Masterclass, Professional and Manager
Price: 1.890 EUR 1.640 GBP 2.320 USD 2.980 CAD including certification exam
Registration: registration form
Course details in PDF
Course description: Course is targeted IT managers who will use DCMM for managing their IT
Prerequisites: No pre-requisites, recommended self-study book DCMM : Digital Capabilities Management Model, ISBN: 9781723571923.
Target group: This course is targeted to experienced IT managers, team leaders, CIOs, IT governance specialist. Course is also suitable for consultants who are aiming to guide their clients through digital transformation driven by DCMM logic and management patterns.
Learning objectives: Course participants will learn from theory of collaboration inside organisations, fundamentals of complex system theories to managing IT with DCMM logic and new management patterns. Course participants will gain knowledge how to balance autonomy of acting and making decisions where information is not complete, how to adaptively manage through complex chains of activities, how RBA and ADRA is supporting decision making and visualise resource and benefits balances. Course is designed to discontinue perception of colleagues as customers, where Customer Experience is transformed to Collaboration Experience, as inside organisation everyone collaborates.
Related SFIA skills: GOVN – Governance, INOV – Innovation, BUSA – Business situation analysis, FEAS – Feasibility assessment, OCDV – Organisational capability development, PEMT – Performance management, ETMG – Learning and development management, METL – Methods and tools, BPRE – Business process improvement, BENM – Benefits management
Course agenda – 5 days:
- Differences to ITSM and Agile management, why service/product management logic is not enough
- DCMM model – fundamentals, principles, activities and stories, visual management
- RBA technique, learning and adaptations
- Project phases of adopting DCMM
- Organizing IT, elimination of shadow IT
- Finance and ADRA
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DCMM Expert Innovations and ecosystem
- Stopping acting as a service provider
- RBA on IT department level, Visual management
- Security and “wrong doings”, analogy of an immune system
- Complex systems theory and DCMM
- Exercises – visual management, managing proportions
- DCMM Certified Expert – Certification exam
Additional information:
- Body of knowledge DCMM : Digital Capabilities Management Model, ISBN: 9781723571923
- All participants will receive certification about passing the course and will gain Certified DCMM Expert badge
