Certified DCMM Manager course
Managing IT with DCMM management logic, transforming IT from passive role to innovations department.
Course length 2 days
Pprices and registration: registration form
Course details in PDF
Course description: Course is targeted IT managers who will use DCMM in their IT department
Prerequisites: No pre-requisites, recommended self study book DCMM : Digital Capabilities Management Model, ISBN: 9781723571923. Recommended trainings DCMM Masterclass and DCMM Professional.
Next courses: Innovation management in IT, Information theory for IT practitioners
Target group: This course is targeted to IT managers, team leaders, CIOs, IT governance specialist. Course is also suitable for consultants who are aiming to guide their clients through digital transformation driven by DCMM logic and management patterns.
Learning objectives: Course participants will learn how to manage IT with DCMM logic and management patterns. Course participants will gain knowledge how to balance autonomy of acting and making decisions where information is not complete, how to adaptively manage through complex chains of activities, how RBA and ADRA is supporting decision making and visualise resource and benefits balances. SFIA skills: GOVN – Governance, INOV – Innovation, PEMT – Performance management, ETMG – Learning and development management, METL – Methods and tools, BPRE – Business process improvement, BENM – Benefits management
Course agenda – 2 days:
- Organizing IT, elimination of shadow IT
- Finance and ADRA
- Innovation ecosystems, Digital Capabilities Innovation Board – DCIB
- Stopping acting as a service provider
- RBA on IT department level, Visual management
- Security and “wrong doing”
- Complex systems theory and DCMM
- Managing people and logic of knowledge worker
- Costs Vs. Value of information in the light of RBA method
- Decision making as an information processing activity consuming resources
- Bufferbloat, validation and synchronicity
- Information theory consequences to IT management and how DCMM is making sense of it
- Analysis of knowledge worker performance and quality
- Exercises – visual management, managing proportions
- Certification online exam – Certification DCMM Manager
Additional information:
- Body of knowledge DCMM : Digital Capabilities Management Model, ISBN: 9781723571923
- All participants will receive certification about passing the course and will gain Certified DCMM Manager badge
