Overview of key components underpinning work in IT in knowledge era
Course duration: 1 day
Description: The course is providing selection of key parts of information theory and collaboration networks concepts relevant for IT management.
Prerequisite: no, recommended understanding of Digital capabilities management model logic
Target group: Innovation focused CIO, CTO, IT governance lead, chief Innovation director, team leader
Learning outcomes: Understanding between industrial era approach to IT management and recent development in information theories (for example cost of information) and its implication to IT management modernization.
SFIA skills: METL – Methods and tools, ORDI – Organization design and development
Agenda:
- Main attributes of industrial methods from IT management logic, its implications and why widely used assumptions and approaches don’t work anymore
- Selected parts of information theory relevant to knowledge era
- Cost of information, measurement and quality of information, information horizons
- Rational inattention
- Collaboration networks,
- Main characteristics of knowledge work from information theory perspective
- Decision making, probabilistic management, uncertainty of outputs and outcomes
- Practical examples and implications to IT management innovation
- Certification exam Certification Information theory for IT practitioners
