| Course | Days | Description |
| IT QUALITY Foundation | 1 | A holistic approach to IT quality management and measurement. You will learn what IT quality is and to measure it. The course leading to Certified IT Quality Professional – CITQP. Details and registration |
| IT QUALITY Expert | 2 | Accreditation course for candidates aiming to become Accredited IT QUALITY Experts or Certified IT Quality Experts. Details and registration |
| IT QUALITY Manager | 2 | 2 day accreditation course for candidates aiming to become Certified IT QUALITY Managers – CITQM. Details and registration |
| DCMM Masterclass | 1 | Modern IT management model supporting Digital transformation and artificial intelligence, driven by collaboration and IT enabling better digital capabilities. Detail and registration. |
| DCMM Professional | 2 | Theory and practical steps how to transform IT to innovations department collaborating with colleagues and partners. Detail and registration. |
| DCMM Manager | 2 | Course targeted to IT managers explaining how to use DCMM for IT management and digital transformation. Detail and registration. |
| ITIL4 Foundation | 2 | English speaking trainer – Accredited ITIL Foundation training – “must have” for all IT professionals. Certification exam included in course and price. Detail and registration. |
| combo ITIL4 Foundation a IT Quality Foundation | 2+1 | Combined ITIL 4 and IT Quality Foundation courses. Special offer 950 € including two certifications. Details and registration |
| ITIL4 CDS – Create, Deliver and Support | 3 | ITIL4 Specialist – Create, Deliver & Support. Details and registration |
| ITIL4 DPI – Direct, Plan and Improve | 3 | ITIL4 Strategist – Direct, Plan and Improve. Details and registration |
| ITIL4 DSV – Drive Stakeholder Value | 3 | ITIL4 Specialist – Drive Stakeholder Value. Details and registration. |
| ITIL4 HVIT – High Velocity IT | 3 | 5 |
| ITIL 4 Managing Professional Transition |
5 | Transition course for ITIL Experts or holders of 17 points from ITIL V3 scheme. Detail and registration |
| itSDFI 2021 |
20 May 2021 Brno |
Conference – IT Strategy & Digital Transformation International, “we learn from stories”: www.itsdfi.com |
| CIO of the digital era | 1 | CIO’s need to stand out from the crowd and fight irrelevance in the modern world. This workshop is designed to help you make better use of social media to build a profile that not only increases your personal brand but also the brand of your company. Detail and registration |
| Mastering IT Support Delivery – Aspiring Manager Certificate | 2 | This qualification is designed for the IT Support operative aspiring to or being readied for a supervisory, or ultimately a management position. Booking Detail |
| Mastering IT Support Delivery – Operational Manager Certificate | 3 | MISD-OMC provides skills and practices in the operational management of an IT support workgroup; thus is for any manager in charge of a group involved in the chain of receipt and resolution of user or systems support enquiries. Detail Booking |
