Traditional management models are based on the paradigm of the industrial era – to produce more products at a lower price and thereby satisfy never-ending customer demand. Work faster, eliminate delays and reduce human labor consumption. These are the main theses that in the course of the nineties made their way into all the main methods of IT management.
However, since about 2000, most of the value that humanity creates has shifted to complex knowledge work – the ability to accumulate information, transform it into knowledge and know-how is one of the main trends of the new era. Another area is the ability of companies and individuals within the company to work together in complex collaborative networks, which are a prerequisite for the design and creation of complex products, services, platforms and entire ecosystems. The work in IT is no longer a reactive solution to the requirements of the “internal customer”, but IT becomes a coordinator and an active force of innovation and improvement of the digital capabilities of companies.
The new course brings a summary of new trends from the fields of information theory with a selection of parts that have practical implications for internal IT management and for redefining, what internal IT actually is and what is its main reason for existence.
The course content creates a conceptual foundation and mental model for a set of interconnected courses collectively referred to as Digital Capabilities Management.
The Information theory for IT practitioners course is intended for the new generation of CIOs and IT leaders, who want to modernize IT management on the ground plan of the realities of the digital era and the knowledge economy.