Q4IT

Quality Matters

Zdenek Kvapil

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Digital transformation and CIO

Introducing brand new training Digital Transformation and CIO

Digital transformation is re-defining IT role in organisations as traditional IT management logic is long time outlived.

New course for CIOs and CXOs providing explanation what Digital Transformation is and what it is NOT. DX is redefining what and who IT is, transforming mental model from meeting customers’ requirements to innovation and future focused self-perception. For most organisations IT is the best equipped department to initiate and lead digital transformation from within IT.

Key parts of Digital Transformation course:

  • role of IT and executives
  • complex systems, innovation and experimentation explained
  • self-managed system, digital agents, AI
  • digital ecosystems and collaboration model DCMM
  • decision making and incomplete information

Learning outcome: IT role in digital transformation is redefined, new management logic provided to CIOs.

Details about new course are here

Strategic themes in IT Governance

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SFIA and IT Quality Index

SFIA recently published SFIA related bodies of knowledge recognised by SFIA foundation.

Skills Framework For the Information Age is structured skills management system, describing 102 IT skills (V7), including 4-letter code, and 1-7 level differentiating level of skill.

SFIA brings standardisation and preserving necessary time investment in developing structured system. This means that SFIA is likely the strongest international IT skills management system.

Typical use of SFIA is

  • job profiles
  • skills gap analysis
  • learning and development

Bodies of knowledge now list IT Quality Index method, supporting SFIA category SKILLS AND QUALITY. Namely IT Quality Index is addressing SFIA skills QUMG, QUAS, MEAS and CORE

Quality management QUMG
Quality assurance QUAS
Measurement MEAS
Conformance review CORE

Complete list of SFIA-related Bodies of knowledge is listed here

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IT Quality Index use case in South Moravian government office

IT Quality Index is helping CIO.

“We wanted something to base line how we performed with a comparison that is worthwhile and drive up engagement in IT to help convince the rest of the organisation to get involved and collaborate with us.”

Miroslav Vacula CIO of the South Moravian Government. Full case study is here:

Full description of IT Quality Index framework is here

Short video serie about IT Quality Index is here:

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ITIL 4 New courses

New ITIL 4 courses are now available to keep your knowledge up-to-date.

We are adding new courses to our training portfolio as soon examimantion process is available from Axelos and Peoplecert.

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Inspiration for 2020

Invitation to our annual conference itSDFI 2020

20 May 2020 CZE / BRNO

“we learn from stories”

Conference for modern CIOs who are transforming their IT departments from passive roles to innovation departments.

Conference details, program, registration is here