When we look inside widely used methods, as ITIL, ITSM, Agile, DevOps, Scrum, innovation topic is absenting. The reason is simple as all methods are working with underlying logic of demanding customer and IT responding to this demand. Business ideates what they want, IT is here to fulfil this demand. So innovation is business’s job.
This logic was good and reasonable in 1990s and 2000s, but not sustainable in 2020s.
In 2020s IT role must be upgraded
- Upgrade your IT management method so innovation effort is recognized as an IT activity
- Actively participate in innovation ecosystem
- Unlearn old paradigms about passive IT role
- Offer executives an active role of IT in cross organization innovation effort
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