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Zdenek Kvapil / 28.12.2021

Innovation for 2022

For 2022 we prepared many changes and innovations, supporting modernization of IT management for the knowledge era.

New edition IT Quality Index 2022 published, extended by 20%, covering new parts:

  • Measurement of Knowledge worker quality – Knowledge Worker Quality Index #KWQI
  • Collaboration Quality indicator – CLQ
  • Collaboration Experience indicator – CLX
  • New training Managing Knowledge Worker Quality explaining KWQI measurement
IT Quality Index

These changes are supporting overall drift towards qualitative metrics in IT management.

 

Model DCMM : Digital capabilities management model extended to cover also:

IT as an orchestrator of an innovation ecosystem

Information theory and decision making as critical component of complex knowledge work in IT

Filed Under: Journal

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