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Zdenek Kvapil

Zdenek Kvapil / 22.1.2020

ITIL 4 New courses

New ITIL 4 courses are now available to keep your knowledge up-to-date.

We are adding new courses to our training portfolio as soon examimantion process is available from Axelos and Peoplecert.

Inspiration for 2020

Zdenek Kvapil / 20.12.2019

Inspiration for 2020

Invitation to our annual conference itSDFI 2020

20 May 2020 CZE / BRNO

“we learn from stories”

Conference for modern CIOs who are transforming their IT departments from passive roles to innovation departments.

Conference details, program, registration is here

DCMM Masterclass course – the future is about collaboration

Zdenek Kvapil / 9.11.2019

DCMM Masterclass course – the future is about collaboration

Collaboration is the future.

We added entirely new course, DCMM Masterclass, explaining modern IT management model for the digital era CIO

  • inside organisation we collaborate
  • Digital agents, DIA
  • RBA, VPM

Excellent feedback from CIOs who said, that key ideas will be translated into their IT strategies.

Details about course here:

Zdenek Kvapil / 11.8.2019

ITIL 4 Managing Professional Transition Training

Our company will be delivering ITIL 4 Managing Professional Training – ITIL4 MPT, we are preparing to run this course either in 12/2019 or 01/2020

This advanced, 5 days course is targeted to :

  • ITIL Experts
  • or holders of 17 points of ITIL V3 scheme – which means who didn’t pass yet ITIL MALC course

Specially for course provider via Q4IT you can get for free highly valued course IT Quality Index Foundation.

This means that registration to ITIL4 MPT course provides you unique opportunity to get another certification boosting your value in the market

You can register here:  ITIL 4 Managing Professional Training – free voucher for IT Quality Foundation will be provided to everyone registered.

Great feedback from itSDFI 2019 conference

Zdenek Kvapil / 30.5.2019

Great feedback from itSDFI 2019 conference

Conference key points – itSDFI 2019

Last week we had great opportunity to meet with future focused minds and discuss “Digital Governance” – how digital era is changing CIO’s world.

Dr. Marcell Vollmer keynoted how our we can shape our future by acting fast.

Lizzie Hodgson reminded audience that we are humans and we shouldn’t forget it when designing our future.

Jaroslav Kmet shared his insight about modern e-Slovakia.

Frantisek Kohout presented real experience with chatbots in DHL.

Jiri Skala focused on ITIL4 parts relevant to technology and suppliers and ServiceNow solution.

Sami Kallio surprised everyone by gap between SLA achievements and real customer perception.

Josef Lhotský reminded us that we can learn from 4 bil years of evolution

Jiří Šafránek showed that not all organization are profit focused.

Hynek Sandera shared CFO insight about IT projects.

RicardoAlvarez spoke about 7years theory

Zdeněk Jelínek highlighted new key features of ITIL4

Jonathan Boyd and Zdenek Kvapil spoke about what IT Quality really is. And we didn’t forget to challenge traditional paradigms of IT governance world, when we introduced to audience new collaborative model #DCMM.

Feedback from conference participants was really good.

Thank you for joining us and see you next year 20/5/2020.

Full foto gallery is here

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