Future of work series: Managing Knowledge Worker Quality Course and associated workshop will equip managers and leaders with the required knowledge to be successful in the management of knowledge workers and creating teams of achievers in the modern era. Course length: 2 days including certification exam Overview: This course covers the management of new and emerging […]
Knowledge worker quality
Peter Drucker about knowledge worker: “It demands that we impose the responsibility for their productivity on the individual knowledge workers themselves. Knowledge Workers have to manage themselves. They have to have autonomy.” Existence of knowledge worker remained unrecognized in most management models, including ITSM, Agile, DevOps, as the governing ideas was the industrial era thinking […]
IT quality analysis
In December 2020 another important client finished IT Quality Index assessment Why IT quality measurement: Finding quality dimensions with the biggest improvement potential Allocation resources to improvement where benefits will be highest Overall IT quality benchmark and comparison with similar organizations Client was awarded with IT Quality certificate confirming dedicated effort to quality improvements and […]
IT role in digital transformation
Digital transformation is an opportunity for many organizations to grow and engage with different digital ecosystems, However, the role of IT in the digital transformation is unclear to many IT managers, as they have identified with the IT management paradigm as a service provider (ITSM) or software (Agile, DevOps) according to business needs. However, this […]
Digital transformation and CIO
Introducing brand new training Digital Transformation and CIO Digital transformation is re-defining IT role in organisations as traditional IT management logic is long time outlived. New course for CIOs and CXOs providing explanation what Digital Transformation is and what it is NOT. DX is redefining what and who IT is, transforming mental model from meeting […]