Managing Innovation from an IT Management Perspective is a new course that aims to fundamentally modernize the role of IT in innovation efforts. In traditional IT management models such as ITSM, ITIL, Agile, DevOps, the area of innovation is missing, because the basic thought model in these methods is the fulfillment of business requirements, i.e. […]
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innogy using IT Quality Index method
A big congratulations to excellent results of IT Quality Index assessment in innogy IT department. “At innogy, we are systematically dedicated to improving IT with the aim of achieving a balance between quality and total costs with respect to business needs. We used the IT Quality Index methodology to identify areas in which it is […]
Learning paths
We prepared visual aid helping with planning of trainings and education of IT professionals holding different roles in their IT organizations. Sequence of training is not mandatory, nevertheless it’s reflecting internal logic of mentioned trainings. Full description of trainings are also in PDF file here: Key focus is proactive skills namely: Quality Management QUMG […]
Meetup CIO 22
Meetup CIO 22, 25 May 2022, Quality Hotel Brno. Key topics: Innovation and IT management Knowledge work differences to reactive routine work SFIA update – skills management Qualitative management Many thanks to all speakers and active participants. Next meetup CIO 23 is scheduled 24 May 2023, program will be iteratively developed here.
Quantitative Vs. Qualitative metrics
There are two main categories of IT work: Routine – following predefined process, workflow, stream – I.e. onboarding, user support, request fulfilment. For this work type quantitative metrics are suitable Knowledge work – explorative, knowledge extensive, ever changing, creative – I.e. innovation effort, business process improvement, value stream mapping, learning, adoption of a new management […]