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Blog

Zdenek Kvapil / 1.6.2022

Meetup CIO 22

Meetup CIO 22, 25 May 2022, Quality Hotel Brno. Key topics: Innovation and IT management Knowledge work differences to reactive routine work SFIA update – skills management Qualitative management Many thanks to all speakers and active participants. Next meetup CIO 23 is scheduled 24 May 2023, program will be iteratively developed here.  

Zdenek Kvapil / 30.3.2022

Quantitative Vs. Qualitative metrics

There are two main categories of IT work: Routine – following predefined process, workflow, stream – I.e. onboarding, user support, request fulfilment. For this work type quantitative metrics are suitable Knowledge work – explorative, knowledge extensive, ever changing, creative – I.e. innovation effort, business process improvement, value stream mapping, learning, adoption of a new management […]

Zdenek Kvapil / 24.2.2022

Innovation management in IT

When we look inside widely used methods, as ITIL, ITSM, Agile, DevOps, Scrum, innovation topic is absenting. The reason is simple as all methods are working with underlying logic of demanding customer and IT responding to this demand. Business ideates what they want, IT is here to fulfil this demand. So innovation is business’s job. […]

Zdenek Kvapil / 19.1.2022

Conference CIO 22

Our next conference CIO 22 is under preparation. Venue: Brno center Date: 25 May 2022 Theme: Methods, tools, technologies for digital era IT management. Conference program and registration is here:  

Zdenek Kvapil / 28.12.2021

Innovation for 2022

For 2022 we prepared many changes and innovations, supporting modernization of IT management for the knowledge era. New edition IT Quality Index 2022 published, extended by 20%, covering new parts: Measurement of Knowledge worker quality – Knowledge Worker Quality Index #KWQI Collaboration Quality indicator – CLQ Collaboration Experience indicator – CLX New training Managing Knowledge […]

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