Successful Candidate Register launched Many course participants asked us to provide link to their certificates so they can use external party link as an independent authority confirming their training achievement. Successful Candidate Register is storing all DCMM and IT Quality Index certificates in PDF form. Simple search is enabling to search your certificate by: Name […]
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Drift to qualitative management
Knowledge era means drift to qualitative management. Instead of extensive metrics measuring volumes, time, tickets, costs, complex knowledge work is demanding different approach. Examples of qualitative metrics: IT Quality Index – overall IT Quality Collaboration Experience CLX and Collaboration Quality CLQ Knowledge Worker Quality Index KWQI team quality TQI Qualitative management means less frequent analysis, […]
IT Quality Index 2022 Edition
New edition IT Quality Index 2022 Edition published New chapters: Managing Knowledge Worker Quality as a different domain than quantitative management New composite qualitative metrics : Collaboration Quality CLQ a Knowledge Worker Quality Index KWQI IT Quality trainings schema extended Mapping to SFIA V8 skills taxonomy Key parts with minor changes: Theory of IT Quality […]
Autocont offering clients IT Quality Index method
Company Autocont extended portfolio of their consultancy services to deliver IT Quality assessments and benchmarking, using a new, consistent method IT Quality Index For Autocont customers it means: Accredited assessment of overall IT quality and identification of areas with the biggest improvement potential Complete portfolio of IT Quality trainings – IT Quality Professional, Expert a Manager […]
Future of work series: Managing Knowledge Worker Quality
Future of work series: Managing Knowledge Worker Quality Course and associated workshop will equip managers and leaders with the required knowledge to be successful in the management of knowledge workers and creating teams of achievers in the modern era. Course length: 2 days including certification exam Overview: This course covers the management of new and emerging […]