The Evolving Role of Productivity in IT Management At the heart of any management concept, productivity often takes center stage. For nearly two centuries, management practices have focused on enhancing productivity at every organizational level, starting with individual workers. In IT management, we’ve followed this logic, using metrics like the number of tickets processed per […]
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Innovation management in IT
Managing Innovation from an IT Management Perspective is a new course that aims to fundamentally modernize the role of IT in innovation efforts. In traditional IT management models such as ITSM, ITIL, Agile, DevOps, the area of innovation is missing, because the basic thought model in these methods is the fulfillment of business requirements, i.e. […]
Autocont offering clients IT Quality Index method
Company Autocont extended portfolio of their consultancy services to deliver IT Quality assessments and benchmarking, using a new, consistent method IT Quality Index For Autocont customers it means: Accredited assessment of overall IT quality and identification of areas with the biggest improvement potential Complete portfolio of IT Quality trainings – IT Quality Professional, Expert a Manager […]
IT quality analysis
In December 2020 another important client finished IT Quality Index assessment Why IT quality measurement: Finding quality dimensions with the biggest improvement potential Allocation resources to improvement where benefits will be highest Overall IT quality benchmark and comparison with similar organizations Client was awarded with IT Quality certificate confirming dedicated effort to quality improvements and […]
Digital transformation and CIO
Introducing brand new training Digital Transformation and CIO Digital transformation is re-defining IT role in organisations as traditional IT management logic is long time outlived. New course for CIOs and CXOs providing explanation what Digital Transformation is and what it is NOT. DX is redefining what and who IT is, transforming mental model from meeting […]